Thank you for visiting and shopping at Ayla Naturals. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy 
Shipment processing time - All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 
 
Customs, Duties and Taxes 
Ayla is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 
 
Damages 
Ayla is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.    
 
International Shipping policy 
we ship to all countries.